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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Corena New

August 25, 2026

5  out of  5
rating by Corena New
"Just wanted to give a shout out to JoAnn for always being so very helpful any time I reach out to her. From day one of signing up with Statefarm and any time I need help JoAnn is always helpful! Thank you so much! 😊
Again JoAnn has been very friendly and helpful. I reached out to her yesterday to add another vehicle to my insurance policy and she took care of it immediately! Thank you again Joann for all your help and being so friendly! 8-25-26"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you have had such a great experience with Jo Ann over the years. She is such a powerhouse of knowledge and always does right by our customers. We are lucky to have her here at State Farm Agent Kyle Jungels’s Team! "
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Irene Rhuems

August 22, 2026

5  out of  5
rating by Irene Rhuems
"So thankful Kyle took over. Awesome team, Jo Ann.They go above and beyond. Been with them for years. You won't find better!!!!!"
We responded:
"Irene, thank you so much for your kind words and for trusting our State Farm Insurance office for so many years! I’m grateful for the opportunity to serve you, and Jo Ann and our entire team will be thrilled to hear your feedback. Going above and beyond for our customers is exactly what we strive for. We truly appreciate your loyalty and recommendation—it means more to us than you know!
—Kyle"
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Jasmine Nguyen

August 20, 2026

5  out of  5
rating by Jasmine Nguyen
"I had a great experience working with Megan! She went above and beyond to help me with my car insurance and made sure everything was taken care of. She was friendly, knowledgeable, and genuinely cared about helping me find the right coverage. I’m very grateful for her help and highly recommend Megan to anyone looking for a great State Farm representative!"
We responded:
"Jasmine, thank you so much for sharing your experience! We’re thrilled to hear that Megan went above and beyond to help with your car insurance and find the right coverage for your needs. Her friendly, knowledgeable, and caring approach is exactly what we strive to provide at our State Farm office. We truly appreciate your trust and recommendation, and we look forward to being here whenever you need us!"
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John Casey

August 19, 2026

5  out of  5
rating by John Casey
"Johanna is an excellent agent. She has helped our family on many issues including storm damage repairs , car repairs and finding the right policies for our needs. The entire staff including Kyle are delightful and supportive and timely in their help."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that the entire team has been able to support your family with storm damage repairs, car repairs, and finding the right insurance policies for your needs. Providing timely, helpful, and dependable service is always our goal. We truly appreciate your trust in our agency and look forward to continuing to help with your insurance needs!"
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David Nickerson

August 18, 2026

5  out of  5
rating by David Nickerson
"Very courteous and friendly. Alexis was very helpful ensuring everything went smoothly."
We responded:
"Thank you for the great review! We’re so glad to hear Alexis provided courteous, friendly, and helpful service and made the insurance process go smoothly. Our local Cypress State Farm office is proud to help customers with their auto insurance, home insurance, renters insurance, life insurance, and business insurance needs. We appreciate your trust in our team and look forward to continuing to serve you!"
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Ken Hetlinger

August 12, 2026

5  out of  5
rating by Ken Hetlinger
"I highly recommend Kyle Jungels and his State Farm team, especially Jo Ann Lakadosch. Jo Ann was friendly, knowledgeable, and exceptionally responsive throughout the entire process. She took the time to explain our coverage clearly, answered every question promptly, and made everything easy to understand. It is refreshing to work with someone who genuinely cares about providing excellent customer service and making sure you are properly protected. Kyle has built a great team, and Jo Ann is a real asset to the agency. Thank you for the outstanding service!"
We responded:
"Thank you Ken for your recommendation. Jo Ann has many decades of experience to handle the needs of our customers with State Farm."
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Lesly Shipman

August 12, 2026

5  out of  5
rating by Lesly Shipman
"I needed to contact the office to adjust my monthly payments on one of my policies. Joanne is a delight to work with and is extremely helpful, she had it rectified and updated in moments. So appreciate the great customer service I always receive from Kyle Jungles StareFarm office and staff! Best ever!!"
We responded:
"We appreciate your 5-star review! Jo Ann and our local State Farm office are proud to serve our community with friendly, knowledgeable, and reliable insurance support. We love helping customers protect what matters most! We truly appreciate your trust in Jo Ann and our team, and we’re grateful for the opportunity to be your local insurance resource!"
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Keely Robinson

August 11, 2026

5  out of  5
rating by Keely Robinson
"I can’t say enough great things about Johnna with State Farm! She is absolutely wonderful to work with—professional, knowledgeable, responsive, and genuinely cares about her clients. Johnna always takes the time to answer my questions, explain everything clearly, and make sure I have the coverage that’s right for me.

If you’re looking for someone you can trust with your insurance needs, I highly recommend Johnna and her team at State Farm! ⭐⭐⭐⭐"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Johnna and our State Farm team have provided professional, responsive, and caring service. Our local Cypress office is proud to help individuals and families in our community with their insurance needs, including auto, home, renters, life, and business coverage. We truly appreciate your recommendation and the trust you’ve placed in us!"
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mike leitko

August 10, 2026

5  out of  5
rating by mike leitko
"Visited with Johnna this morning about old life insurance policy and possible options open to me. She was able to clearly explain to me how some changes could enhance my future return on my investment. Made me very comfortable. I was glad I stopped in to see her. Excellent service!"
We responded:
"Thank you so much for the kind 5-star review! We’re glad Johnna was able to clearly explain your options and help you feel comfortable exploring potential changes to your life insurance policy. Providing excellent service and helping clients make informed decisions about their future is exactly what we strive for. We truly appreciate you stopping in and sharing your experience!

"
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Aimee Leyva

August 9, 2026

5  out of  5
rating by Aimee Leyva
"Mrs Megan was awesome !! She was very helpful and very informative great customer service highly recommend!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Megan here in our Cypress location! "
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Ronald Laudencia

August 7, 2026

5  out of  5
rating by Ronald Laudencia
"I recently worked with Megan at Kyle Jungels State Farm to convert my policy, and the experience was outstanding from start to finish. She was knowledgeable, patient, and walked me through every detail so I fully understood my options before making a decision. She was responsive, proactive, and made what could have been a confusing process feel simple and stress free. It is rare to get this level of genuine care and expertise from an insurance agent, and I left feeling confident that my policy was set up exactly right for my needs. If you are looking for an agency that treats you like a person and not just a policy number, ask for Megan. Highly recommend this team."
We responded:
"Thank you so much for the thoughtful 5-star review! We’re thrilled to hear Megan made your policy conversion simple, clear, and stress free. She truly cares about helping customers understand their options and feel confident in their coverage, so your kind words mean a lot. We appreciate your recommendation and are grateful to have the opportunity to take care of your insurance needs!

"
Profile photo of Michael Roe

Michael Roe

August 7, 2026

5  out of  5
rating by Michael Roe
"You're not going to find a better insurance agency than this one. Great agent; even greater staff. There isn't anything they can't do or fix. Wondering whether to see if insurance covers something? They've got the answers. In the past, my experience has been that the agent doesn't do too much, and the staff does all the work ... bad idea. At this agency, the agent is actively involved (my personal experience), and although this particular staff would be great on their own, I think the agent helps set the tone. Like everything else, insurance rates have gone up. But you know what, I AM GRATEFUL I have insurance = peace of mind. You can't put a cost on that. I apparently wrote this a couple of years ago and didn’t post. I had an opportunity today (8/7/26) to call this office again. The previous review is still correct. In addition, tired of dealing with repetitious robot responses that can’t seem to get you an answer or to the right person? When you call Kyle Jungels, an agent (Alexis in this case) answers on the first ring and speaks so that you can hear and understand her, and she can either address your issue or find the answer, which Alexis did, particularly in explaining what the issue was based on. Kyle Jungels - a knowledgeable person answers, you can understand them, and they work in your neighborhood!"
We responded:
"Thanks Michael for your kind review. I have been blessed with a super team for many years. Customers like you give us the incentive to go the extra mile!"
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Asemebo Opirite

August 1, 2026

5  out of  5
rating by Asemebo Opirite
"Great experience with State Farm! Ms. Johnna worked with me, and she is excellent at what she does. She explained everything clearly and thoroughly, making the entire process easy to understand."
We responded:
"We’re so happy to hear you had a great experience with Johnna at Kyle Jungels State Farm - thank you for the wonderful 5-star review! We’d love to help anytime and are here for you."
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Shane Weakley

July 14, 2026

5  out of  5
rating by Shane Weakley
"Amazing customer service and amazing rates!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Paul Calvino

July 7, 2026

5  out of  5
rating by Paul Calvino
"I've been a customer of Kyle Jungels State Farm Insurance for many years. They're always very professional, friendly, and helpful. Johnna has been there since my first visit years ago and she is always fantastic, knows everything or will find out quickly, and always follows up. I recently worked with Jo Ann on a complicated insurance renewal, and she was also great - very responsive, professional, and followed up without me asking through the entire process."
We responded:
"Paul, thank you so much for your kind review and for being a loyal customer of Kyle Jungels State Farm Insurance for so many years! We’re thrilled to hear that our team has consistently been professional, friendly, and helpful.

Johnna and Jo Ann will be so happy to know their responsiveness, follow-up, and dedication made your insurance renewal process easier. We truly appreciate you trusting our office with your insurance needs and look forward to continuing to serve you for many years to come!"
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Aaron Smith

July 5, 2026

5  out of  5
rating by Aaron Smith
"Kyle and his agency is amazing. They have helped me lower my rate and given absolutely stellar service."
We responded:
"Thank you for the wonderful 5-star review. I am so happy you had a wonderful experience with us. If you ever need anything down the road, do not hesitate to reach out, and thank you for being a 5-star customer!"
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Chase Faber

June 13, 2026

5  out of  5
rating by Chase Faber
"I had a wonderful experience working with Megan. She was friendly, professional, and took the time to make sure all of my questions were answered. Megan made the entire process smooth and stress-free, and I really appreciated her patience, knowledge, and willingness to help. It’s nice to work with someone who genuinely cares about providing great service. I highly recommend Megan to anyone looking for a helpful and reliable insurance representative."
We responded:
"Hi Chris thank you so much for taking the time to leave us a review and tell us about your experience with Megan! She is a true professional and does a fantastic job advising and caring for our customers. We are happy to see that this came through in your experience."
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Anthony Arias

June 3, 2026

5  out of  5
rating by Anthony Arias
"Megan was very helpful and easy to work with from the start, She always wants the best for Her customers I really recommend Her!💯"
We responded:
"Anthony, thank you for your wonderful review of State Farm Agent Kyle Jungels’s Team!"
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Danny Woodring

May 7, 2026

5  out of  5
rating by Danny Woodring
"We have been with State Farm for many years using different agents. State Farm is a large company that you really don’t have to contact much, the agents are the front line and not all are created equal, but the customer service we receive from Kyle Jungles team is outstanding. We always work with Jo Ann her attention to detail and her customer service is outstanding. Thank you Jo Ann for making our insurance processes seamless."
We responded:
"Danny, thank you so much for the glowing review. We really do try to differentiate ourselves with great service and I am thrilled to hear that you noticed. Jo Ann is an integral part of our team which has over 100 years of combined experience. As everything starts going digital and other companies lose their human touch, we will always strive to maintain it for our customers. We look forward to continuing to serve you!"
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Christian Garcia

April 27, 2026

5  out of  5
rating by Christian Garcia
"Called with a question, and Alexis immediately answered it and cleared up any doubts I had. Excellent customer service on her part."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Alexis from State Farm Agent Kyle Jungels’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Cypress."
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Kenny Dalgo

March 31, 2026

5  out of  5
rating by Kenny Dalgo
"Jo Ann Lakadosch made switching my auto insurance incredibly easy. She was kind, professional, and very efficient throughout the entire process. Everything was handled quickly and smoothly, and she made sure I understood my options without any pressure. Highly recommend working with her if you want a stress-free experience!"
We responded:
"Kenny, thank you so much for your kind review! I am so happy Jo Ann was able to assist you today. She is such a wonderful asset to our Team and we all look forward to serving you."
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Guadalupe Rodriguez

March 24, 2026

5  out of  5
rating by Guadalupe Rodriguez
"Megan is an excellent agent and very understanding. She's such a huge help and made saving money easier then I thought it be."
We responded:
"Guadalupe, it is a pleasure to hear what a wonderful experience you have had with Megan at our agency! Thank you for being a valued customer! With over 100 years of combined experience, Kyle, Megan, and the rest of the team are always ready to help you. "
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Tweetie Tran

March 21, 2026

5  out of  5
rating by Tweetie Tran
"Megan Tran is the best insurance agent I've had. Always helpful n answer all my questions that I have. Been with her for years! Also my family n friends!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Megan here at our local agency! If you ever need anything down the road, do not hesitate to reach out—we would love to help and have a team with over 100 years of combined experience ready to serve you!"
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Nathan Johnson

March 20, 2026

5  out of  5
rating by Nathan Johnson
"Best experience with Megan . She is very polite very welcoming . Awesome at what she does. Helped me get with everything I needed. I really love the service she's provided me will refer others .."
We responded:
"Thank you for the amazing review, Nathan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Nicole Toth

March 16, 2026

5  out of  5
rating by Nicole Toth
"I can’t say enough great things about Johnna Munguia and this team at State Farm. From the very first call, Johnna went above and beyond to make sure every detail of my insurance coverage was tailored to fit my needs. She’s incredibly knowledgeable, patient, and genuinely cares about helping clients understand their options—not just sell policies.

What really sets Johnna apart is her professionalism and warmth. She takes the time to explain everything clearly and make sure you feel confident in your choices. Whenever I’ve needed support or had a question, she has been quick, kind, and efficient—they truly make you feel like family.

If you’re looking for someone who combines expertise with real personal care, Johnna Munguia is the one to trust. She’s a true example of what great service should be like. Highly, highly recommended!"
We responded:
"Wow, thank you for the 5-star review, Nicole! Johnna and I deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"